Troubleshooting
Whitelisting Test Invitation Email
If you want to ensure the test invitation email is never sent to your spam/junk folder ensure to add the email address (admin.mettl@mercer.com) to your address book. We have shared the steps below to add a contact on some of the most popular email ...
FAQs and Troubleshooting - Hackathon
What is the team creation process? The first to sign up and register will become the Team Leader who can then invite the other member to join the team. The team leader can invite other members to be a part of the team. The Registration is complete ...
Issue with your system clock - Follow these steps!
If you are getting the error - Issue with your System Clock before starting the test or while checking your system compatibility, don't worry we're here to help you! For ease of understanding the article has been bifurcated for different operating ...
FAQs - LMS integrated with SecureProctor
Q1. I’m a student and not able to start my test from my portal. Ans. Ensure that you have the SecureProctor chrome extension installed before starting the exam. URL ...
FAQs and Troubleshooting
How do I start my test? There are 4 types of test on the Mettl platform, please click on the relevant option below to understand how to start your test: Attempting a proctored test Attempting a non-proctored test Attempting a proctored test on MSB ...