Waiting Room in Slotting Guidelines
Mercer Mettl introduced a concept Waiting Room, defining by when the test takers must log in to access tests. This feature is now available in the CertiCheck app, utilizing the Slotting functionality. In the following sections, we will outline how to leverage this feature and the necessary guidelines to follow.
How to Create Slots?
- To create a waiting room, you need to navigate to the Slotting tab from the top navigation bar.
2. If there are no slots on this page, select the time-zone from the dropdown at the bottom of screen.
3. Click on Add Slot Window to create a new slot.
4. In this window, you need to enter the following details:
Setting | Significance |
Slot Name | Used as unique identifier to track candidate assignments for a slot. |
Slot Capacity | By default, it is set as No Limit. However, you can click it to enter a specific limit |
Waiting Room Checkbox | It enables you to set Reporting Set and Reporting End time for a particular slot |
End test at Slot End time | This setting is only visible if Waiting room is selected. It will forcefully end test at Slot End time |
Slot Schedule | Define date ranges when the slots will be available. Define time ranges on the selected dates within a slot |
Add Slot | You can use this capability to add multiple intervals in the same slot. This capability, however, will be unavailable if you have selected Waiting Room |
1. Once slots are created, the Reporting Start and End time cannot be edited for now.
2. Guidelines for creating slots with the Waiting Room are defined in the next section.
Guidelines for Waiting Room on Slot Creation
Waiting Room in Slots
Waiting Room setting is applicable for both Private and Open for All domains. Following guidelines will help you create a slot with waiting room:
S. No | Feature | Guidelines |
1 | Slots | For waiting room, these parameters are single date and time interval. To solve the use case of multiple intervals, multiple such slots must be created. |
2 | Slot End Time | Slot End time should be changed first and then Slot Start Time |
3 | Slot Start Time (T1) | Ensure that it is 1 hour ahead of the current time, preferably 1 hour 30 mins ahead. |
4 | Reporting Start Time (T2) | A. Range can be T1 – 45 mins to T1-15 mins. B. Default is T-15 mins. C. Select values from a 5-minute increment dropdown. D. Manual editing will reset to the default time T1 – 15 mins. |
5 | Reporting End Time (T3) | A. Range can be T2 + 10 mins to T1 + 30 mins. B. Waiting Room must be at-least 10 mins long. C. Default is T1 + 30 mins. D. Select values from a 5-minute increment dropdown |
6 | End Test at Slot End Time | This setting must be de-selected if the sections in test are timed |
End Test at Slot End Time
Objective: This setting enforces test takers to conclude the test at a specified time.
1. It is not applicable if individual sections are timed during Test creation.
2. CertiCheck behaves similarly. This setting is disabled by default during slot creation.
3. Check if sections in Mercer Mettl are timed. If yes, then this setting should be de-selected.
However, if the sections are timed and End test at Slot End time is enabled for a slot, in such cases, test takers will get an error message selecting such slots. They must reselect another slot.
Post Slot Creation
Once the slots are created, the test takers assigned to a test can select these slots from their portal. To download the list of test takers mapped to a single slot, you can click the prospective slot and the Details button to download Excel.
Field in Excel | Significance |
Slot From Date | Slot Start Date |
Slot From Time | Slot Start Time |
Reporting Start Time | Reporting Start Time |
Slot To Date | Slot End Date |
Slot To Time | Slot End Time |
Reporting End Time | Reporting End Time |
Name | Name of The Test Taker |
Email | Email of The Test Taker |
Certification Name | Test Name |
ScheduleKey | Schedule Key created for the test |
Booking Date | Date when the slot was assigned |
Booking Time | Time when the slot was assigned |
Booking Timezone | Time zone when the slot was assigned |
CRFs | Other Candidate Registration Fields of the Test Taker |