Account Hierarchy- Adding Multiple Child Accounts

Account Hierarchy- Adding Multiple Child Accounts

What is Account Hierarchy?

Mercer|Mettl's Assessment platform lets you create sub-accounts/teams within your account for the various sets of users. Multiple teams/sub-accounts let you maintain privacy within your teams. Users/sub-users of one team/sub-account cannot access any content/pages from the other team/sub-account (unless given permission to do so). Only the main account holder/administrator will be allowed to access both the main account and any sub-accounts under it.

The main account owner can perform the following activity:

  1. Create sub-accounts/teams
  2. Define roles and permission
  3. Create/delete sub-users of any team
  4. Switch between the account of any team

The main account holder/admin can create sub-accounts/teams to organize a group into separate categories. Every team will work as a separate account linked to an organization.

Watch this video to know more- 

Please refer the video to create Team accounts - 

An email notification will be sent to the email addresses which is registered as a Team/Sub account for account verification.

NOTE: Make sure that the invited admin does not already have an account on Mettl (with the same Email ID). Mettl does not allow creation of master account/sub-accounts with an already registered email address.


Once the invited admin verifies the email address and sets a password for the account the child account will be created successfully .
You can resend the invitation/account confirmation email using the resend tab available on the account hierarchy screen as shown below: