Mercer Mettl 360View: Employee-driven nomination process

Mercer Mettl 360View: Employee-driven nomination process

Participants in a 360-degree feedback survey can be added in two ways:

  1. Admin-driven process: You can use this option if you have the information for the feedback seekers and their respective feedback providers ready with you. You can simply upload/add them at the ‘Add Participants’ step while creating a survey.

  2. Employee-driven process: You can use this option if you want the feedback seekers to nominate their respective feedback providers. Including an approver who reviews and approves the list of nominated feedback providers is optional. You can upload/add the feedback seekers and their respective approvers at the ‘Add Participants’ step during survey creation.

Adding Participants

The Employee-driven process empowers your employees and allows them to nominate their feedback providers and get the list approved by an approver who is usually their manager but can be anybody in the organization. Here are the steps:

  1. Select the ‘Let employees choose their feedback providers’ option at the ‘Add Participants’ step.
  2. Download the excel template and provide the information for feedback seekers and their respective approvers (approver is optional).
  3. Upload the sheet.

Once participants’ data has been uploaded, the rest of the flow till making the survey live is similar to the Admin-driven process.

Email Communications

After your survey is live, below is the sequence of events which happens:

  • Feedback seekers receive an email for self-nominating their feedback providers. The approvers (if approver is involved) will also receive an email to intimate them about being appointed as an approver and the start of the self-nomination process.

  • Employees can nominate their feedback providers through a simple and easy self-nomination interface.

  • If the nominated list requires an approval, the approver is informed when the feedback seeker submits the nominated list.

  • The approver can review the list, make changes to the nominated list (if required) and provide approval.

  • Once approved, the feedback seeker and feedback providers receive the invitation email to start responding to the 360-degree feedback surveys.

  • The admin who had setup the survey and the feedback seeker is also informed about approval of the nominated participants.

The whole process ensures confidentiality of participants and only the required stakeholders (admin, approver and the feedback seeker) are kept informed at all stages.

Keeping track of the process

You can easily monitor the process and view statuses of self-nomination and approvals and send reminders for self-nomination and to approvers.