Candidate Credibility Index in Proctoring Reports

Candidate Credibility Index in Proctoring Reports


At Mercer | Mettl the Candidate Credibility Index helps in identifying and filtering out candidates who resorted to some means of cheating while taking an Assessment. Candidates having a low credibility index (low credibility) have a higher likelihood of having resorted to unfair means and vice-versa. The index has values - High, Medium, and Low.  

Note: The Credibility Index feature is currently in Beta. To get it enabled for your account, please reach out to us. 

We can filter the candidates on the basis of the Credibility Index from the assessment results page. The index is also displayed on the candidate reports, PDF, Excel, and PDF with attachments downloads. For Assessments with no proctoring methods enabled, the index will not be calculated and these candidates will fall under the ‘Not Applicable’ category. 

The below-attached Image will give us a brief of the options this option offers –  



Note: The Credibility Index is not displayed in Shared Reports. 

 How is  Credibility Index is calculated? 

The Credibility Index takes inputs from Mercer | Mettl’s proctoring flags and test finish status. We have a total of 7 different flags for different activities. Each flag carries a different weightage, which denotes the Test-taker’s performance Index. 

Note: A client can customize the weightage of the different flags, generated in different scenarios. 



 The flags are designed based on the following use cases -  
  1. Visual Proctoring flags 
    1. Candidate Not Present  
    2. Additional Person Present  
    3. Away from the test window 
    4. Mobile phone detected  
    5. Candidate’s Face is Partially Visible
  2. Manual Proctoring 
  3. Browsing Tolerance

To know more, watch the video-